FAQs

FAQS

Your Questions About Housing Disrepair Compensation Answered

At Housing Disrepair Compensation, we understand how challenging it can be to live in a property that isn’t safe or well-maintained. If your landlord has failed to address issues in your home, you may be entitled to repairs and compensation.

We’ve compiled this FAQ page to answer common questions about housing disrepair claims, including the types of issues you can claim for, examples of compensation, and how we can help. Whether you’re dealing with damp, broken appliances, or structural defects, you’ll find all the information you need to take the next steps.

If your question isn’t covered here, don’t hesitate to contact our team for a free consultation!

Housing disrepair refers to situations where a rented property is in poor condition due to the landlord’s failure to carry out necessary repairs. This can include issues such as damp and mould, broken appliances, gas or water leaks, pest infestations, or structural defects.

You can make a claim against any council or housing association landlord if you reported a repair to them and it wasn’t satisfactorily carried out in a timely manner.

Yes, the list includes some of the larger UK-based housing associations, but it is not exhaustive. If you rent your home from any council or housing association in the UK, please get in touch with us—you could still be eligible for compensation.

You may be able to claim compensation for issues such as:

  • Damp and Mould: Causing health problems or damage to belongings.
  • Broken Appliances: Leaving you without essential facilities like heating, hot water, or cooking equipment.
  • Gas or Water Leaks: Creating safety hazards or causing property damage.
  • Pests and Vermin: Making the property unhygienic and uninhabitable.
  • Structural Defects: Cracks, unsafe stairs, or roof damage that make the property unsafe.
  • Broken Windows and Doors: Compromising security and comfort.

A

Accent Group
Acclaim Housing Group
Affinity Sutton
Alliance
A2Dominion Group
Accent Group
Acclaim Housing Group
Accord Group
Adactus Housing Group
Affinity Sutton
Alliance Homes
AmicusHorizon
Anchor Trust
Aspire Housing
Asra Group
Aster Group

B

Bolton at Home
Boston Mayflower
BPHA
Bracknell Forest Homes
Broadland Housing Group
Bromford Housing Group
B3Living

C

Calico Homes
Cestria Community Housing
CHP
Circle
City South Manchester Housing Trust
City West Housing Trust
Clarion Housing Group
Coast & Country Housing
Coastline Housing
Cross Keys Homes
Curo Group

D

Derwent Living
Devon and Cornwall Housing Trust

E

East Thames Group
Equity Housing Group
Estuary Housing Association

F

Fabrick Housing Group
Family Mosaic
First Choice Homes Oldham
First Wessex
Freebridge Community Housing
Futures Housing

G

Genesis Housing Association
Gentoo Group
Golden Gates Housing Trust
Golding Homes
Grand Union Housing Group
Great Places Housing Group
Greenfields Community Housing
Greensquare Group

H

Habinteg Housing Association
Halton Housing Trust
Hanover Housing Association
Harvest Housing Group
Helena Partnerships
Hexagon Housing Association
Hightown Praetorian & Churches Housing Association
Home Group
Housing 21
Housing Plus
Hyde Housing Association

I

Incommunities Group
Isos Housing Limited

J

Jephson Homes Housing Association

K

Knowsley Housing Trust

L

L&Q Housing Trust
Liverpool Mutual Homes

M

Magna Housing Group
Metropolitian
Midland Heart
Moat Homes
Mosscare Housing
Muir Group Housing Association

N

Network Housing Group
New Charter Housing Trust
Newlon Housing Trust
North Devon Homes
Notting Hill Housing Trust

O

One Housing Group
One Vision Housing
Orwell Housing Association

P

Paradigm Housing Group
Parkway Green Housing Trust
Peabody
Places for People
Plus Dane Group
Plymouth Community Homes
Poplar HARCA

R

Radian Group
Raven Housing Trust
Richmond Housing Partnership
Rooftop Housing Group

S

Saffron Housing Trust
Salvation Army Housing Association
Sanctuary Housing Association
Saxon Weald Homes
Selwood Housing Society
Shepherds Bush Housing Association
Shoreline Housing Partnership
Shropshire Housing
South Liverpool Housing
South Yorkshire Housing Association
Southern Housing Group
Sovereign Housing Group
Stafford and Rural Homes
Swan Housing Association

T

Teign Housing
Thames Valley Housing Association
The Guinness Partnership
Trafford Housing Trust
Trent & Dove Housing

V

Vale of Aylesbury Housing Trust
Vela Group
Victory Housing Trust

W

Wakefield and District Housing
Wandle Housing Association
Watford Community Housing Trust
Weaver Vale Housing Trust
Wellingborough Homes
West Kent Housing Association
West Mercia Housing Group
Westward Housing Group
Wigan & Leigh Housing
Wirral Partnership Homes
Worcester Community Housing
Wrekin Housing Trust
Wulvern Housing

Y

Yarlington Housing Group
Yorkshire Housing

Compensation can cover:

  • Health Issues: Medical expenses or impacts on your physical or mental health caused by disrepair.
  • Property Damage: Replacing or repairing damaged furniture, clothing, or personal items.
  • Increased Living Costs: Higher heating bills due to damp or the cost of temporary accommodation.
  • Distress and Inconvenience: Compensation for the stress and discomfort caused by living in poor conditions.
  • Report the Issue: Inform your landlord in writing about the problem and give them a reasonable time to respond.
  • Document the Damage: Take photos or videos of the disrepair and any damage caused.
  • Keep Records: Save all communication with your landlord and receipts for any costs incurred due to the issue
  • Contact Us: Get advice and understand your rights and next steps.

We provide expert assistance to tenants dealing with housing disrepair, including:

  • Free Expert Advice: Clear, tailored guidance for your specific situation.
  • Free Property Inspections: A thorough survey to assess the extent of the disrepair and its impact.
  • Free Repairs: Ensuring that your home is made safe and habitable at no cost to you.
  • No Win, No Fee Claims: You won’t pay anything unless your claim is successful.

No, you should continue paying your rent to protect your legal rights. Withholding rent could harm your ability to make a claim, even if the landlord is at fault.

  • Contact Us: Reach out to our team for a free consultation to discuss your situation.
  • Property Assessment: We’ll arrange a free survey to document the extent of the disrepair.
  • Claim Submission: We’ll handle all legal proceedings on your behalf to secure the repairs and compensation you deserve.
  • Receive Compensation: If successful, you’ll receive compensation for the damage, distress, and inconvenience caused.

Why Choose Us?

Frustrated by Delayed Repairs?

claim your compensation today!

Fast | Easy | No Win – No Fee!